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Welcome to our blog, the home of insights and best practices related to co-browsing and customer support technology to give your customers the best service.

The Best Screen Sharing Software in 2024

How 3 Companies Improved Their Customer Support KPIs

The stakes have never been higher for support teams. A single negative customer support encounter can lead customers...

These 5 Companies Show You How They Use Net Promoter Score (NPS) to Improve Their Businesses

Net Promoter Score (NPS) helps companies navigate toward success by measuring satisfied customers. By measuring how...

How 4 Companies Improved Their Average Ticket Resolution Time

Dealing with slow ticket support and resolutions is frustrating, to say the least. In fact, according to Zendesk’s CX...

3 Companies Show You How They Reduced Support Ticket Volume

Dealing with a never-ending stream of support tickets is a common headache for many companies, wasting time and...

See unique G2 cobrowsing reviews to understand what it really does

It's hard to understand the impact cobrowsing software will really make. Below, see the unique quotes from G2...

Who buys our co-browsing software? Who does not need it?

The Impact of AI on Customer Support Jobs. What to expect.

Jun 8th 2023
By Pardeep

Screenshots Take the Stress out of Live Chat Support

Nov 15th 2022
By Pardeep