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Customer Success Stories

See how leading companies across industries are transforming their customer support and user experience with UserView's cobrowsing technology.

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Mercury Insurance logo
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DriveCentric case study
Featured Case Study
Automotive SaaS

How Cobrowsing Reshaped DriveCentric's Support

Discover how DriveCentric revolutionized their customer support experience by reducing 30-minute support calls to quick 5-minute resolutions using UserView's cobrowsing technology.

5-minute call resolution
Higher feature adoption
Enhanced agent satisfaction
DriveCentric
Customer Success Story
HospiceMD case study
Healthcare

HospiceMD Enhances Patient Support Experience

Learn how HospiceMD improved first-call resolution and enhanced customer support quality using UserView's cobrowsing technology in a secure healthcare environment.

Improved first-call resolution
Enhanced support quality
HospiceMD
Kinatico case study
Compliance & Workforce

Kinatico Streamlines Compliance Support

Discover how Kinatico transformed their user support experience for compliance documentation, helping users navigate complex processes with ease.

Faster support resolution
Improved user confidence
Kinatico
MediRecords case study
Healthcare

MediRecords Transforms Healthcare Support

See how MediRecords enhanced patient care support through seamless cobrowsing technology while maintaining strict privacy controls for sensitive medical data.

Faster issue resolution
Enhanced privacy controls
MediRecords

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