UserView
by Upscope
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Welcome to the UserView documentation. Select a topic from the sidebar to get started.
Getting Started
Implementation Overview
Invite Your Team
Co-Browsing FAQ
Setup
Installation
Website Installation
How to Manage a High Volume of Visitors
Iframes
Rendering Issues on a Local or Staging Environment
Embedding UserView on Another Page Using an Iframe
How to Connect Your SAML Provider
Data Masking
Identifying the Visitor
Integrate your Live Chat Platform
Using UserView
UserView Session Basics
Initiating a Session
UserView App
Lookup Code
Request Agent Button
Troubleshooting
Browser-to-Browser Audio Calls
Multi-Agent Session
Picture-in-Picture
Session Recording
Customization
Configuration Options
Build Your Own Request Button
Listening for Events
Lookup code
How to display the Lookup code
Display Lookup code in custom button
Limit search page
SDK Functions
Integrations
Chatra
Drift
Freshchat
Front
HelpScout
Intercom
Setup
Adding UserView to your Intercom Sidebar
User Guide
Troubleshooting
JivoChat
LiveChat
Olark
Re:amaze
Salesforce
Salesforce Chat
Salesforce CRM
Tawk.to
Tidio
Trengo
Zendesk