Start seeing what
your customer sees

Connect UserView to your preferred support platform and tap into next-generation screen sharing. Start your free trial to connect.

Core Plan

What's included

Unlimited cobrowse sessions
See, draw, click, type & scroll
Browser-to-browser audio
All integrations (Intercom, Zendesk, etc.)
iOS, Android & Flutter SDKs
Element + block masking
Monthly
Yearly
$36/month*

per agent

Administrators who don't host sessions are free.

No credit card required / 14 day free trial

Enterprise

For organisations with 100+ agents, we tailor pricing and terms:

Volume discounts & consolidated billing
Custom contracts & SLAs
Dedicated CSM & priority support
Security questionnaire assistance & BAA (HIPAA)
â–º Talk to Sales

Optional Add-Ons

Enhance your UserView experience with these premium features

On-premise

$800/year

Session recordings

$10/agent/month

Implementation Package

$1,200

More info

Complete Feature Overview

FeatureCore PlanEnterpriseAdd-on
One‑click Cobrowse
Universal Cursor Control
Draw & Spotlight Tools

Frequently Asked Questions

How does licensing work?

Each user who cobrowses needs a license. Users who only administrate or view sessions don't require a license - they're free.

Can I change plans anytime?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences.

Is there a free trial?

Yes, all plans come with a 14-day free trial. No credit card required to get started.

What happens if I exceed my agent limit?

You can easily add more agents to your plan at any time. Additional agents are billed at the same per-agent rate.

Do you offer custom enterprise solutions?

Yes, we offer custom solutions for large enterprises with specific requirements. Contact our sales team to discuss your needs.

Ready to Transform your Customer Support?

Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.

Customer support team with headsets working at computers
Book a Demo