101 reasons to embrace live chat.
December 5, 2017
WebsiteBuilder has created a pretty awesome infographic and we’d like to share it with you?
See the full infographic here.
Some of the key statistics they mention
29% of consumers are more likely to purchase with the option of live chat even if they don’t use it.
51% of customers are more likely to purchase.
48% of customers are more likely to return to the website.
51% of customers prefer it as it allows easy multitasking while waiting.
About the Author
Pardeep Kullar
Pardeep overlooks growth at Upscope and loves writing about SaaS companies, customer success and customer experience.