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    Screen sharing for Help Scout Support

    Give Help Scout agents a live view of the customer's screen for effortless guidance, directly within your help desk workflow.

    UserView Help Scout integration showing screen sharing capabilities

    How to Use UserView with Help Scout

    It's simple to get started! Follow these three easy steps to begin screen sharing with your customers directly from Help Scout.

    1

    Open UserView Widget

    Access the UserView widget directly within your Help Scout interface

    Widget appears automatically in active Help Scout conversations

    No need to leave your current workflow

    2

    Click 'See User's Screen'

    Simply click the button to initiate screen sharing with your customer

    One-click activation for instant screen access

    Customer receives a simple permission request

    3

    Cobrowse with Client

    Start guiding your customer through their screen in real-time

    Take control or provide guided assistance

    Use annotation tools to highlight important areas

    Why choose UserView for Help Scout?

    Instant Connection

    Give Help Scout agents a live view of the customer's screen for effortless guidance.

    Full Control

    Take control of the customer's screen or provide guided assistance with annotations.

    Seamless Integration

    Works directly within Help Scout with no additional software or downloads required.

    Ready to get started?

    Connect UserView with Help Scout in just a few clicks and start providing better customer support today.

    Ready to Transform your Customer Support?

    Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.

    Customer support team with headsets working at computers
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