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Screen sharing for Help Scout Support
Give Help Scout agents a live view of the customer's screen for effortless guidance, directly within your help desk workflow.
Advanced Tools for Help Scout Users
Powerful session tools that work seamlessly with your Help Scout workflow
How to Use UserView with Help Scout
It's simple to get started! Follow these three easy steps to begin screen sharing with your customers directly from Help Scout.
Open UserView Widget
Access the UserView widget directly within your Help Scout interface
Widget appears automatically in active Help Scout conversations
No need to leave your current workflow
Click 'See User's Screen'
Simply click the button to initiate screen sharing with your customer
One-click activation for instant screen access
Customer receives a simple permission request
Cobrowse with Client
Start guiding your customer through their screen in real-time
Take control or provide guided assistance
Use annotation tools to highlight important areas
Why choose UserView for Help Scout?
Instant Connection
Give Help Scout agents a live view of the customer's screen for effortless guidance.
Full Control
Take control of the customer's screen or provide guided assistance with annotations.
Seamless Integration
Works directly within Help Scout with no additional software or downloads required.
Ready to get started?
Connect UserView with Help Scout in just a few clicks and start providing better customer support today.
Ready to Transform your Customer Support?
Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.
