Transform Customer Support
With Real-Time Visual Guidance

Onboard new clients, lead them through complex workflows and new features, diagnose issues fast. No downloads, no complexity – just seamless support that works across any industry.

Trusted by leading companies worldwide

Calendly logo
Delta Dental logo
Freedom Financial logo
Mercury Insurance logo
JG Wentworth logo
Moo logo
Rockwool logo
Saga logo
Code for America logo
Wagepoint logo
LaunchGood logo
Harbor Lab logo
Figure logo
Aurum logo
Direct Supply logo
Menards logo
Calendly logo
Delta Dental logo
Freedom Financial logo
Mercury Insurance logo
JG Wentworth logo
Moo logo
Rockwool logo
Saga logo
Code for America logo
Wagepoint logo
LaunchGood logo
Harbor Lab logo
Figure logo
Aurum logo
Direct Supply logo
Menards logo

The Power of Cobrowsing

Transform your customer support with real-time visual guidance that delivers measurable results.

Improved FCR and resolution time

Reduce support ticket resolution time by up to 70% with visual guidance and real-time problem solving.

Fill communication gaps

Get past terminology challenges and miscommunication by simply seeing what's on the page.

Improved CSAT scores

Deliver exceptional support experiences that boost customer satisfaction and loyalty with instant visual assistance.

Reduced churn & increased adoption

Help customers successfully onboard and use your product features, leading to higher retention and engagement.

Why Companies Choose UserView

Deliver exceptional customer support experiences that reduce resolution times and increase satisfaction across all industries.

Instant Visual Support

See exactly what your customers see and guide them through any process in real-time, eliminating confusion and miscommunication.

Built into your website

Customers stay where they are and you come to them, no need to set up a meeting or download anything just to see their screen.

Simple setup, simple to use

Quick implementation with minimal configuration. Unlike complex competitors, UserView works out of the box with an intuitive interface that requires no training.

Focused on cobrowsing only

Unlike other platforms where cobrowsing is just an add-on feature, we've built our entire product around delivering the best cobrowsing experience possible.

Enterprise security & compliance

SOC 2 and GDPR compliant with enterprise-grade encryption, session-based access, and field masking capabilities.

Security and Compliance

UserView's security features were built specifically for healthcare organizations. Our platform ensures complete protection of patient data during every co-browsing session.

End-to-End Encryption

All sessions are encrypted using 256-bit TLS encryption to protect patient information.

Configurable Data Masking

Control what information is visible during sessions with configurable data masking options.

Optional Data Storage

Data storage is available but only enabled when screenshots and recordings features are explicitly turned on.

Security Certification

Enterprise Ready
HIPAA Compliant
ISO 27001 Certified
SOC 2 Type II Certified
GDPR Compliant
GDPR
HIPAA
ISO 27001
SOC 2

Integrations

Connect UserView to your preferred support platform and tap into next-generation screen sharing. We've built integrations with these major platforms for a seamless workflow.

Intercom
Zendesk
Freshchat
Salesforce
LiveChat
Front

What Our Customers Have to Say

Hemlane
Hemlane

"Since implementation, our user satisfaction has skyrocketed for phone support, and overall employee happiness improved with further tools to enable our CS team."

Roman V.

Customer Support Team Manager

Calendly
Calendly

"Upscope is helping our business by letting agents and customers troubleshoot together and help the client get a better understanding of how Calendly works."

Verified Calendly user on G2

Drivecentric
Drivecentric

"Love the product! It is such a great compliment to Intercom and helps us support our customers in a way that creates limited friction!"

Jonathan Schultz

Product Manager

G2 Review
G2 Review

"Upscope lets us turn a 30-minute frustration into a 5-minute conversation."

Jorge Alberto R.

Small-Business

Ready to Transform your Customer Support?

Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.

Customer support team with headsets working at computers
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