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The Cobrowsing Guide

November 7, 2017 • By Pardeep Kullar

The co-browsing guide. What is it? How does it work? What are the best co-browsing tools? Is it secure? What are the benefits? and lots more

An introduction to Intercom

Discover the simple solution that will change the way you interact with your customers. We answer key questions from an Intercom customers point of view. What is Intercom? Why use it? How much does it really cost? What are the main features and benefits?

A Review of Intercom. What are the Key Benefits and Features of the Intercom Live Chat App?sa

We review the key benefits and features of Intercom based on our experience of using it for several years on 2 different applications.

14 Intercom Custom Attributes To Add For Better Support and Sales

The custom attributes below include tried and tested methods for resolving queries 30% faster as well as understanding the customers level of engagement and improving upselling.

The biggest early startup fears about installing live chat on your website

If you have doubts about live chat and want some of your key questions answered then read on about common fears and what the reality is.

Intercom Case Study: Using Intercom Live Chat for Sales and Marketing.

This is a case study for those learning about Intercom and covers how to use Intercom to email out a short term special deal and manage the consequent incoming requests to generate $2,000 in 2 days.

What is live chat? What are some of the top live chat tools?

This is the simple overview of live chat with a jargon free interpretation of its advantages.

Why use live chat? What’s the truth behind the statistics?

Many blog posts have great statistics on live chat but what’s the truth behind each one? We’ll add our actual experience to each commonly stated statistic.

The 10 Best Add-ons and Integrations for Intercom

Discover the top 10 Intercom live chat add-ons and integrations, that’ll boost your business’s productivity and generate sales.

Actions speak louder than words: Increase customer satisfaction with live chat and no-install screen sharing

As live chat has aided customer service teams globally, how can we improve customer satisfaction further? Add co-browsing.

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