Customer Support Blog

WebsiteBuilder has created a pretty awesome infographic and we’d like to share it with you.

Statistics that prove the incremental and inevitable revenue growth and savings of co-browsing. A summary of key points from Aberdeen group’s research.

I tested out the Intercom integration, Statbot, to see what actionable customer service metrics I could harvest. And guess what? I plucked some pretty interesting results! If you’re searching for Intercom metrics that prove you’re improving, take a look!

12 actionable ways to lower churn, onboard users, turn customers into advocates and more using Intercom as your customer success software.

Case studies covering how key modules are used for support, marketing and sales, the email campaigns they added, in-app messages, costs and overall flow.

We use Intercom in 2 different apps. This is a break down of what it costs us.

There are many tools out there that let you create mailto links, but they often don’t work for intercom because they will encode the brackets needed for custom attributes.

Below we’ve laid out the full Upscope email campaign for onboarding users including the entire process through sign up, installation, trial and purchase.

The co-browsing guide. What is it? How does it work? What are the best co-browsing tools? Is it secure? What are the benefits? and lots more

Discover the simple solution that will change the way you interact with your customers. We answer key questions from an Intercom customers point of view. What is Intercom? Why use it? How much does it really cost? What are the main features and benefits?