Features
We’ve reimagined screen sharing for HR teams—making it secure, effortless, and built to integrate with your existing HR tools. Add UserView to your support stack and deliver real-time help across the entire employee journey.
No Downloads Needed
Start sessions with users instantly—just click to connect. No installs, no confusion.
Secure by Design
SOC 2 and GDPR compliant, with session-based access, field masking, and enterprise-grade encryption.
Built for HR Workflows
Guide users through onboarding checklists, payroll setup, performance reviews, or time-off requests with ease.
Works on Any Device
Support users on desktop, tablet, or mobile browser inside your HRIS, payroll, or recruiting platform.
Boost Employee Productivity
Resolve issues faster and help more users make the most of your tools.
Integrated Platform
UserView sits within your platforms and for a seamless experience.
Integrations
Connect UserView to your preferred support platform and tap into next-generation screen sharing. We've built integrations with these major platforms for a seamless workflow.
Benefits for HR Software Providers
Enhance user experience, reduce support load, and protect sensitive data across your HR platform.
Improve User Experience
Give your support team instant visibility into what HR admins and employees are seeing—without screen shares or long explanations.
- Reduce friction during onboarding and setup
- Decrease ticket volumes and unnecessary escalations
- Guide users through dashboards, forms, and workflows in real time
Boost Support & CS Efficiency
Empower your agents to resolve issues faster, increase first-call resolution, and drive platform adoption.
- Shorten handle times
- Improve onboarding success
- Enable CS teams to visually guide users during QBRs and training
Maintain Platform Security & Compliance
Support your customers without compromising privacy or data integrity—UserView is built for platforms that handle sensitive employee information.
- SOC 2 & GDPR compliant
- Data is secure with field-level masking
- Detailed audit trails for every session
Security and Compliance
UserView's security features were built specifically for healthcare organizations. Our platform ensures complete protection of patient data during every co-browsing session.
End-to-End Encryption
All sessions are encrypted using 256-bit TLS encryption to protect patient information.
Configurable Data Masking
Control what information is visible during sessions with configurable data masking options.
Optional Data Storage
Data storage is available but only enabled when screenshots and recordings features are explicitly turned on.
Detailed Audit Logs
Maintain compliance with comprehensive records of all co-browsing sessions.
Security Certification
Who Benefits from UserView?
Our cobrowsing solution is built for HR technology providers that want to deliver faster, more effective support—without screen shares or back-and-forth explanations. Give your support and CS teams the visibility they need to guide users through your platform in real time.
See UserView in Action
Watch how our secure cobrowsing solution helps healthcare organizations provide better support and service.
Ready to Transform your Customer Support?
Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.
