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Screen sharing for Freshchat Support

Escalate Freshchat conversations to interactive screen sharing without downloads or plugins, directly within your chat interface.

UserView Freshchat integration showing screen sharing capabilities

How to Use UserView with Freshchat

It's simple to get started! Follow these three easy steps to begin screen sharing with your customers directly from Freshchat.

1

Open UserView Widget

Access the UserView widget directly within your Freshchat interface

Widget appears automatically in active Freshchat conversations

No need to leave your current workflow

2

Click 'See User's Screen'

Simply click the button to initiate screen sharing with your customer

One-click activation for instant screen access

Customer receives a simple permission request

3

Cobrowse with Client

Start guiding your customer through their screen in real-time

Take control or provide guided assistance

Use annotation tools to highlight important areas

Why choose UserView for Freshchat?

Instant Connection

Escalate Freshchat conversations to interactive screen sharing without downloads or plugins.

Full Control

Take control of the customer's screen or provide guided assistance with annotations.

Seamless Integration

Works directly within Freshchat with no additional software or downloads required.

Ready to get started?

Connect UserView with Freshchat in just a few clicks and start providing better customer support today.

Ready to Transform your Customer Support?

Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.

Customer support team with headsets working at computers
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