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    Screen sharing for Freshchat Support

    Escalate Freshchat conversations to interactive screen sharing without downloads or plugins, directly within your chat interface.

    UserView Freshchat integration showing screen sharing capabilities

    How to Use UserView with Freshchat

    It's simple to get started! Follow these three easy steps to begin screen sharing with your customers directly from Freshchat.

    1

    Open UserView Widget

    Access the UserView widget directly within your Freshchat interface

    Widget appears automatically in active Freshchat conversations

    No need to leave your current workflow

    2

    Click 'See User's Screen'

    Simply click the button to initiate screen sharing with your customer

    One-click activation for instant screen access

    Customer receives a simple permission request

    3

    Cobrowse with Client

    Start guiding your customer through their screen in real-time

    Take control or provide guided assistance

    Use annotation tools to highlight important areas

    Why choose UserView for Freshchat?

    Instant Connection

    Escalate Freshchat conversations to interactive screen sharing without downloads or plugins.

    Full Control

    Take control of the customer's screen or provide guided assistance with annotations.

    Seamless Integration

    Works directly within Freshchat with no additional software or downloads required.

    Ready to get started?

    Connect UserView with Freshchat in just a few clicks and start providing better customer support today.

    Ready to Transform your Customer Support?

    Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.

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