UserView blog
Customer Support Blog
Explore how cobrowsing is changing the way support teams work. Enable your agents see exactly what users see, guide them in real time, and solve problems faster without compromising privacy.
From real world tips to best practices, we break down how cobrowsing makes support smoother, smarter, and more human.
How to install and test live chat on your Mac without knowing how to code
See how to effortlessly create a website, start up a server and run both live chat and screen sharing on your Mac without knowing how to code.
Pardeep Kullar · May 1, 2018 · 5 min read
SaaS growthThe 5 Best Animated Explainer Video Tools for Startups
We don’t all look good on camera or have natural acting abilities so see 5 simple and powerful animated explainer tools to create your landing page video.
Pardeep Kullar · Apr 19, 2018 · 4 min read
IntegrationsRe:amaze is a Great Alternative Live Chat App for E-commerce and SaaS Companies
See how Re:amaze compares to Intercom, Drift and LiveChat, and why it is a great alternative live chat app for e-commerce and SaaS companies.
Pardeep Kullar · Apr 17, 2018 · 3 min read
Onboarding5 of the Best User Onboarding Tools for Walk Throughs
See 5 user onboarding tools that help you walk a customer through your site without needing to code.
12 Companies Show You How To Perfect Your Onboarding UX
Learn valuable advice from companies that have tried and tested different approaches to achieve the best onboarding UX.
OnboardingBest Practices for Digital Customer Onboarding in the Financial Sector
Digital onboarding best practices for financial services: how top finance companies reduce client drop-off and improve retention in a high-stakes market.
SaaS growthSaaS Pricing Models: 25 Company Examples of Pricing Models that Worked
Should you have a free plan? Is your subscription pricing too low? Can you increase it without upsetting people? Below are some of the best proven examples of SaaS pricing models that worked for other companies.
Pardeep Kullar · Mar 15, 2018 · 11 min read
Onboarding9 Things I Wish I Knew Before Designing our Onboarding Email Flow
Hours of designing condensed into a four-minute read that will save you a great deal of pain
8 LiveChat inc Integrations you should be using
We know that it can be difficult to find the best LiveChat integrations, so we have narrowed down our top 8.
Customer success metrics are torture. They’re 50 shades of pain. They’re also essential.
Do you have customers who are not really using your app but paying you? What happens if you send out metrics showing them all exactly how much they use it?
Pardeep Kullar · Mar 7, 2018 · 3 min read