Explore how cobrowsing is changing the way support teams work. Enable your agents see exactly what users see, guide them in real time, and solve problems faster without compromising privacy.
From real world tips to best practices, we break down how cobrowsing makes support smoother, smarter, and more human.
The Intercom Educate (now called Intercom Articles) module lets you create a library of interlinked articles that answer questions either automatically or as part of a live chat.
We removed a 20% discount, for those who subscribed to our custom plan early, as it encourages ‘bad-fit’ customers and that costs everyone more in the long run.
It’s eye opening seeing how great sales people, selling deals worth millions, really operate. It’s an even greater shock seeing that they know customer outcomes better than anyone else.
These Intercom plugins are become increasingly more popular, as they aid and improve different departments in a company; Sales, Marketing, Customer Success etc.
Your Intercom Articles (previously known as Intercom Educate) can be structured to answer questions quickly and attract new leads. See real examples of how to find out which articles to write and how to write those articles to attract new leads.
Statistics that prove the incremental and inevitable revenue growth and savings of co-browsing. A summary of key points from Aberdeen group’s research.
I tested out the Intercom integration, Statbot, to see what actionable customer service metrics I could harvest. And guess what? I plucked some pretty interesting results! If you’re searching for Intercom metrics that prove you’re improving, take a look!
