UserView

See What Your Customer Sees. Instantly.

Screen sharing wasn't built for support. We've fixed that. Now you can support and onboard your customers by seeing what they see and drawing on their screen. UserView is loved by both customers and support teams because it's the obvious solution to a problem that is decades old.

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Features

We've not only built screen-sharing from the ground up, but we've also integrated it with major platforms. Watch demos of our features and dream of your resolution time plummeting.

Instant Support
1. Select the visitor on your site
2. Click and see their screen
Take Screen Control
1. Immediately take control of the customer's screen
2. Or optionally request permission
Annotate Anything
Once connected use various pointer tools to highlight the customer's screen
Easy to Customize
We have over 40 different options for customizing UserView for your company.
Easy to Install
1. Copy the code from your dashboard
2. Paste into a global file on your website

Integrations

Connect UserView to your preferred support platform and tap into next-generation screen sharing. We’ve built integrations with these major platforms. Start your free trial to connect.

Explore Integrations

How will UserView impact your organisation?

Make remote support easy with instant and interactive screen sharing for customer and sales teams. Faster results and happier customers without any downloads or plugins (really).

27%

Faster onboarding sessions

19%

Increase in first time call resolution

45%

Boost in sales conversions

4.7 / 5 from 100+ reviews

What our customers say about UserView

Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic.

A man smiling casually, wearing a smart blue denim shirt. He’s sat in front of a house that’s blurred out behind him.

Screen sharing is a critical tool in Sungage’s quest to provide remarkable customer service. We were able to install and configure Upscope in just a few minutes.

We use it on a daily basis and can't imagine doing this work without it! Upscope is a great investment it eliminates guesswork, allows us to keep our customers happy, and saves us lots of time!

A man with a beard and wavy hair with flecks of gray. He’s wearing a very casual white shirt against a blue-sky background.

UserView has been an integral tool for our company for several years. We use it to onboard new customers, guide users through how to use our interface, and troubleshoot issues.

A simple drawing of a little house with Hoa Express written in uppercase.

A young woman smiling. She’s wearing a casual white shirt and has strawberry blonde hair.