Customer Support Blog

How the Upscope home page changed over time and how to set up a better process for analysing conversations using LiveChat and Airtable

How to setup botengine with LiveChat

See how to effortlessly create a website, start up a server and run both live chat and screen sharing on your Mac without knowing how to code.

We don’t all look good on camera or have natural acting abilities so see 5 simple and powerful animated explainer tools to create your landing page video.

A great alternative live chat app for e-commerce.

See 5 user onboarding tools that help you walk a customer through your site without needing to code.

Learn valuable advice from companies that have tried and tested different approaches to achieve the best onboarding UX.

See some of the smartest onboarding strategies out there including how to help customers see it as a single process and giving them anywhere and anytime access.

Should you have a free plan? Is your subscription pricing too low? Can you increase it without upsetting people? Below are some of the best proven examples of SaaS pricing models that worked for other companies.

Hours of designing condensed into a four-minute read that will save you a great deal of pain