Customer Support Blog

Below we'll list the apps we use and why we use them at Upscope where, over the last year, we've focused on customer success as a core strategy.

When we ask people who they’re switching from, they list Teamviewer more than any other product. Why? Upscope does not need downloads and is interactive.

How the Upscope home page changed over time and how to set up a better process for analysing conversations using LiveChat and Airtable

How to setup botengine with LiveChat

See how to effortlessly create a website, start up a server and run both live chat and screen sharing on your Mac without knowing how to code.

We don’t all look good on camera or have natural acting abilities so see 5 simple and powerful animated explainer tools to create your landing page video.

A great alternative live chat app for e-commerce.

See 5 user onboarding tools that help you walk a customer through your site without needing to code.

Learn valuable advice from companies that have tried and tested different approaches to achieve the best onboarding UX.

Digital onboarding best practices for financial services: how top finance companies reduce client drop-off and improve retention in a high-stakes market.