Listening for Events

UpscopeDelegate Protocol

All delegate methods are optional.

extension YourClass: UpscopeDelegate {
    func upscope(_ upscope: Upscope, didChangeConnectionState state: ConnectionState) {
        // Connection state changed
        switch state {
        case .inactive:
            print("Inactive")
        case .connecting:
            print("Connecting...")
        case .connected:
            print("Connected")
        case .reconnecting:
            print("Reconnecting...")
        case .error(let error):
            print("Error: \(error.message)")
        }
    }

    func upscopeSessionDidStart(_ upscope: Upscope, agentName: String?) {
        print("Session started with \(agentName ?? "an agent")")
    }

    func upscopeSessionDidEnd(_ upscope: Upscope, reason: SessionEndReason) {
        switch reason {
        case .userStopped:
            print("User ended session")
        case .agentStopped:
            print("Agent ended session")
        case .timeout:
            print("Session timed out")
        case .error(let error):
            print("Session error: \(error.message)")
        }
    }

    func upscope(_ upscope: Upscope, didReceiveCustomMessage message: String, from observerId: String) {
        print("Message from \(observerId): \(message)")
    }

    func upscope(_ upscope: Upscope, didEncounterError error: UpscopeError) {
        print("Error: \(error.code) - \(error.message)")
    }

    func upscope(_ upscope: Upscope, observerDidJoin observer: Observer) {
        print("Observer joined: \(observer.name ?? observer.id)")
    }

    func upscope(_ upscope: Upscope, observerDidLeave observerId: String) {
        print("Observer left: \(observerId)")
    }

    func upscope(_ upscope: Upscope, observerCountDidChange count: Int) {
        print("Observers: \(count)")
    }
}

Event Reference