Tidio

Step 1: Add the Upscope JavaScript Snippet

Add the Upscope JavaScript snippet to all the pages you wish to screen share on. You can find your Upscope snippet within your settings under Installation: https://app.upscope.io/install.

Step 2: Create a New Contact Property

Create a new contact property within Tidio » Settings » Contact properties: https://www.tidio.com/panel/settings/contact-properties.

• Choose URL as the property type.
• Name it Screen sharing or whatever you prefer.

Below, we've labeled the contact property as 'Screen sharing' and the internal property name is screen_share.

Step 3: Enable Contact Properties Within Tidio

To enable contact properties within Tidio, you need to add some extra code to your pages. Ensure that the contact property name you set up is identical to the property you add to the code. Below, we've used screen_share.

<script type="text/javascript">
(function() {
  function onTidioChatApiReady() {
    // Code after chat loaded
    Upscope('getWatchLink', function(link) {
      tidioChatApi.setContactProperties({
        screen_share: link,
      });
    });
  }
  if (window.tidioChatApi) {
    window.tidioChatApi.on("ready", onTidioChatApiReady);
  } else {
    document.addEventListener("tidioChat-ready", onTidioChatApiReady);
  }
})();
</script>