Chatra

UserView integrates with Chatra, allowing you to transition from chat to viewing a user's screen in seconds.

Integration Steps

To integrate UserView with Chatra, copy and paste the UserView installation code beneath the Chatra code.

Example code

<!-- Begin Chatra code -->
<script type="text/javascript" async src="..." />
<!-- End Chatra code -->

<!-- BEGIN UserView code -->
<script>
// The UserView code you find in https://userview.com/install
</script>
<!-- END UserView code -->

Using the Integration

When you open Chatra and click on an individual chat, you'll see a SCREENSHARE link appear in the panel.

Click on that to go directly to their screen.

Click again to take control and guide your user on their machine as they sit back and watch.