Documentation

Session Recording

Automatically record UserView sessions, capturing what happened so you can review it at a later date under the Co-Browsing History tab.

UserView admins can activate this feature by navigating to Connection Settings at app.upscope.io/settings/teams/_/co_browsing.

UserView Connection Settings

FAQ

Can I record my user's screen when a session isn't active?

No, UserView only captures what happened when a co-browsing session is live; as soon as it ends, so does the recording.