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UserViewby Upscope
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Documentation

Documentation

Getting Started
Implementation OverviewInvite Your TeamCo-Browsing FAQ
SDK Documentation
Web SDK
iOS SDK
Android SDK
Flutter SDK
React Native SDK
Element MaskingIdentifying the VisitorThe Lookup Code
Setup
How to Connect Your SAML ProviderEmbedding UserView Agent view on Another Page Using an IframeIntegrate your Live Chat PlatformOn-premise
Using UserView
Initiating a Session
UserView Session BasicsBrowser-to-Browser Audio CallsMulti-Agent SessionPicture-in-PictureSession Recording
Customization
Build Your Own Request Button
Integrations
ChatraDriftFreshchatFrontHelpScout
Intercom
JivoChatLiveChatOlarkRe:amaze
Salesforce
Tawk.toTidioTrengoZendesk

Session Recording

Using UserViewSession Recording

Automatically record UserView sessions, capturing what happened so you can review it at a later date under the Co-Browsing History tab.

UserView admins can activate this feature by navigating to Connection Settings at app.upscope.io/settings/teams/_/co_browsing.

UserView Connection Settings

FAQ

Can I record my user's screen when a session isn't active?

No, UserView only captures what happened when a co-browsing session is live; as soon as it ends, so does the recording.

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FAQCan I record my user's screen when a session isn't active?
UserView

Real-time, secure cobrowsing for customer service teams.

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