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UserViewby Upscope
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Documentation

Documentation

Getting Started
Implementation OverviewInvite Your TeamCo-Browsing FAQ
SDK Documentation
Web SDK
iOS SDK
Android SDK
Element MaskingIdentifying the VisitorThe Lookup Code
Setup
How to Connect Your SAML ProviderEmbedding UserView Agent view on Another Page Using an IframeIntegrate your Live Chat PlatformOn-premise
Using UserView
Initiating a Session
UserView Session BasicsBrowser-to-Browser Audio CallsMulti-Agent SessionPicture-in-PictureSession Recording
Customization
Build Your Own Request Button
Integrations
ChatraDriftFreshchatFrontHelpScout
Intercom
JivoChatLiveChatOlarkRe:amaze
Salesforce
Tawk.toTidioTrengoZendesk

Using UserView

This user guide walks you through all the aspects of using UserView effectively, from the initiation of sessions to real-time interaction, ending sessions, and everything in between. We've broken down everything into easy-to-follow instructions while providing tips, tricks, and best practices for more efficient co-browsing.

Let's dive in and explore how UserView can redefine your real-time collaboration and customer support experience!

In this section

  • Initiating a Session
    • UserView App
    • Lookup Code
    • Request Agent Button
    • Troubleshooting
  • UserView Session Basics
  • Browser-to-Browser Audio Calls
  • Multi-Agent Session
  • Picture-in-Picture
  • Session Recording
UserView

Real-time, secure cobrowsing for software support and onboarding teams.

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Product

  • Features
  • Security
  • Pricing
  • Integrations
  • Book a Demo
Industries
  • Finance
  • Healthcare
  • HR & Employee Portals
  • ERP & CRM
  • E-commerce
  • Insurance

Resources

  • Blog
  • Case Studies
  • Documentation

Company

  • About Us
  • Careers
  • Legal

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