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Documentation

Getting Started Implementation Overview Invite Your Team Co-Browsing FAQ

Installation Website Installation How to Manage a High Volume of Visitors Iframes Rendering Issues on a Local or Staging Environment Embedding UserView on Another Page Using an Iframe

How to Connect Your SAML Provider Data Masking Identifying the Visitor Integrate your Live Chat Platform

Using UserView UserView Session Basics

Initiating a Session UserView App Lookup Code Request Agent Button Troubleshooting

Browser-to-Browser Audio Calls Multi-Agent Session Picture-in-Picture Session Recording

Customization Configuration Options Build Your Own Request Button Listening for Events

Lookup code How to display the Lookup code Display Lookup code in custom button Limit search page

Integrations Chatra Drift Freshchat Front HelpScout

Intercom Setup Adding UserView to your Intercom Sidebar User Guide Troubleshooting

JivoChat LiveChat Olark Re:amaze

Salesforce Salesforce Chat Salesforce CRM

Tawk.to Tidio Trengo Zendesk

Setup

In this section

Installation
How to Connect Your SAML Provider
Data Masking
Identifying the Visitor
Integrate your Live Chat Platform

UserView

Real-time, secure cobrowsing for software support and onboarding teams.

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