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UserViewby Upscope
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Documentation

Documentation

Getting StartedImplementation OverviewInvite Your TeamCo-Browsing FAQ
Setup
InstallationWebsite InstallationHow to Manage a High Volume of VisitorsIframesRendering Issues on a Local or Staging EnvironmentEmbedding UserView on Another Page Using an Iframe
How to Connect Your SAML ProviderData MaskingIdentifying the VisitorIntegrate your Live Chat Platform
Using UserViewUserView Session Basics
Initiating a SessionUserView AppLookup CodeRequest Agent ButtonTroubleshooting
Browser-to-Browser Audio CallsMulti-Agent SessionPicture-in-PictureSession Recording
CustomizationConfiguration OptionsBuild Your Own Request ButtonListening for Events
Lookup codeHow to display the Lookup codeDisplay Lookup code in custom buttonLimit search page
SDK Functions
IntegrationsChatraDriftFreshchatFrontHelpScout
IntercomSetupAdding UserView to your Intercom SidebarUser GuideTroubleshooting
JivoChatLiveChatOlarkRe:amaze
SalesforceSalesforce ChatSalesforce CRM
Tawk.toTidioTrengoZendesk

Multi-Agent Session

Need to bring in the next tier support or a topic specialist? Send them the page URL and get them to join the session (including audio if on a call), just make sure they also have an Upscope account!

Even if you leave, as long as the other person stays on the session it can be handed off and continue without you.

UserView

Real-time, secure cobrowsing for software support and onboarding teams.

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