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UserViewby Upscope
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Documentation

Documentation

Getting Started
Implementation OverviewInvite Your TeamCo-Browsing FAQWhat Data Does Upscope Store?
SDK Documentation
Web SDK
iOS SDK
Android SDK
Flutter SDK
React Native SDK
Element MaskingIdentifying the VisitorThe Lookup Code
Setup
How to Connect Your SAML ProviderEmbedding UserView Agent view on Another Page Using an IframeIntegrate your Live Chat PlatformOn-premise
Using UserView
Initiating a Session
UserView Session BasicsBrowser-to-Browser Audio CallsMulti-Agent SessionPicture-in-PictureSession Recording
REST API
How It WorksAuthenticationAPI EndpointsObject TypesBetter SearchingEmbedded Session ControlEmbedding with the Viewer SDK
On Premise
Quick StartREST API (on premise)Session Recording (on premise)
Presentation Sharing
SDK IntegrationGetting Public LinksSalesforce Visualforce Example
Customization
Build Your Own Request Button
Integrations
ChatraDriftFreshchatFrontHelpScout
Intercom
JivoChatLiveChatOlarkRe:amaze
Salesforce
Tawk.toTidioTrengoZendesk

Multi-Agent Session

Using UserViewMulti-Agent Session
AICopy for LLM

Need to bring in the next tier support or a topic specialist? Send them the page URL and get them to join the session (including audio if on a call). Just make sure they also have an Upscope account!

Even if you leave, as long as the other person stays on the session, it can be handed off and continue without you.

UserView

Real-time, secure cobrowsing for customer service teams.

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Industries
  • Insurance
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  • Healthcare
  • HR and Employee Portals
  • ERP and CRM
  • E-commerce

Resources

  • Blog
  • Documentation
  • Customer Stories

Company

  • About Us
  • Careers
  • Legal

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