Multi-Language Support
UserView supports custom translations for all user-facing text. You can set these during initialization based on the user's language preference.
Basic Translation Setup
Pass translation strings directly to the init function:
Upscope("init", {
authorizationPromptTitle: "Co-Browsing request",
authorizationPromptMessage: "Would you like to let {%agentName%|our agent} co-browse with you?",
translationsYes: "Yes",
translationsNo: "No",
});
Language Detection Example
Here's a complete example that automatically selects translations based on the user's browser language:
const translations = {
en: {
authorizationPromptTitle: "Co-Browsing request",
authorizationPromptMessage: "Would you like to let {%agentName%|our agent} co-browse with you?",
translationsYes: "Yes",
translationsNo: "No",
},
fr: {
authorizationPromptTitle: "Demande de co-navigation",
authorizationPromptMessage: "Souhaitez-vous permettre à {%agentName%|notre agent} de co-naviguer avec vous ?",
translationsYes: "Oui",
translationsNo: "Non",
},
es: {
authorizationPromptTitle: "Solicitud de co-navegación",
authorizationPromptMessage: "¿Le gustaría permitir que {%agentName%|nuestro agente} co-navegue con usted?",
translationsYes: "Sí",
translationsNo: "No",
}
};
Upscope("init", {
...(translations[navigator.language.split('-')[0]] || translations.en)
});
This detects the browser's language using navigator.language, extracts the language code (e.g., en from en-US), and falls back to English if the language isn't available.
Available Translation Keys
See the Messages section of Configuration Options for a complete list of translatable strings.
