Initiating a Session: Request Agent Button
Request Agent Button
Users can request a co-browsing session with a button placed on your site. Above is an example of how it would appear on your site.
An alert is sent to the main app page and the user requesting help will appear at the top of the page.
To activate this, go to General Settings -> Request agent button. Here, you can decide when the button should appear (all the time, never, or when an agent is available), where it's placed on your website, and what the pop-up alert message says.