Adding UserView to your Intercom Sidebar

Before adding the UserView app to your Intercom chat sidebar, ensure UserView is installed and connected to Intercom.

Installation and Integration

• See: How to install UserView
• Connect the integration here: UserView Integration Settings

Adding UserView to Intercom

To make UserView accessible on Intercom, follow these steps:

1. Scroll to the bottom of your side panel on a conversation.
2. Click on Edit Apps.
3. Pin the UserView app and drag the module up to a more visible area.

If you don't see the option to view their screen, refresh the page.

For further guidance on using the Intercom integration, refer to How to use the Intercom integration.