SDK Functions

Here’s a list of all the functions supported by Upscope’s SDK.

These can be called with Upscope('FUNCTION_NAME', ...args);.

Function name	Arguments	Description
`cancelRequestAgent`	—	Stops and Agent request.
`connect`	—	Starts the socket connection to the Upscope servers.
`getLookupCode`	`(callback: function(link: string))`	Returns the lookup code through the callback.
`getShortId`	`(callback: function(shortId: string))`	Returns the Visitor’s shortId through the callback.
`getWatchLink`	`(callback: function(link: string))`	Returns the watch link through the callback.
`init`	`(configuration: dictionary)`	Used to initiate Upscope. This must be the first function called.
`logEvent`	`(eventType: string, eventMessage: string)`	Logs a new event in the history of the visitor. `eventType` must be one of `success`, `error`, `info`, `warn`, `contact`.
`newPageview`	—	Triggers a new pageview in a SPA environment.
`on`	`(...events: string, callback: function)`	Adds a listener for the events provided.
`redirect`	`(url: string)`	If a Session is active, it will redirect the visitor to the provided URL through the Upscope proxy, otherwise it will send the visitor directly to the URL.
`requestAgent`	—	Initiates an Agent request.
`reset`	`(reopenConnection: true)`	Used to reset the connection with Upscope and clear all identity from the Visitor. A new Visitor will be generated with a fresh ID. If `reopenConnection` is `false`, the connection will not be automatically re-opened, and Upscope will be in its initial idle state.
`saveHistory`	—	Persists the visitor’s history and screenshots to Upscope’s servers.
`stopSession`	—	Terminates an active Session.
`submitRating`	`(ratings: { userSessionRating?:` `integer, userAgentRating:` `integer, userAgentFeedback: string)`	Submits a user rating after a Session has ended.
`updateConnection`	`(updates: {uniqueId?: string,` `identities?: string[], tags?: string[], integrationIds?: string[], callName?: string, agentPrompt?: string, allowRemoteConsole?: boolean, allowRemoteClick?: boolean, allowRemoteScroll?: boolean, allowRemoteType?: boolean, allowAgentRedirect?: boolean})`	Used to update the identity of the visitor or settings after pageload.