Documentation

    Display Lookup code in custom button

    Build your own button using HTML

    You can have Upscope replace the content of a HTML element with the lookup code.

    For example, you could configure the element to be #upscope-lookup-code, and have the following on the page:

    <p id="support">
      If you need any help, please read the support agent
      this code: <span id="upscope-lookup-code"></span>
    </p>
    Too many visitors?

    Make sure you aren't showing the lookup code to everyone if you have a lot of Visitors online. Being four digits long, there are only so many users that can have a unique code. You can still use the HTML Element option, but only make the element appear after the Visitor does something, like clicking a support link. We only add the code once the element appears on the page.

    You can show a popup with the lookup code by creating a link to #upscope-lookup-code.