Setup

Install UserView with Intercom

Integrating UserView with Intercom allows you to enhance your customer support experience by enabling screen sharing capabilities. Follow these steps to set up the integration.

Install the UserView JavaScript Code

To begin, add the UserView JavaScript snippet to all pages where you wish to enable screen sharing.

For detailed instructions, refer to the UserView Installation Guide.

Install the Upscope App from the Intercom App Store

Next, download the Upscope app from the Intercom App Store to facilitate the integration.

Download the Upscope App

Connect Intercom and UserView

Finally, connect Intercom with UserView by navigating to Settings » Integrations in the Upscope General Settings and enabling the integration.

Visit the Integrations Page to complete this step.